Support Center

حَامِلُ الْقُرْآنْ - Hamil Al-Quran
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Welcome to Hamil Al-Quran Support

We're here to help you get the most out of your Quran learning journey. Find answers to common questions, troubleshooting guides, and contact information below.

📚 Getting Started

Learn how to set up your profile, navigate the app, and begin your Quran learning journey.

🎯 Error Tracking

Understand how to use the Tajweed error tracking system to improve your recitation.

📊 Progress Statistics

Learn how to interpret your learning statistics and track your progress effectively.

🔊 Audio Features

Get help with audio recording, playback, and voice recognition features.

💾 Data Management

Learn how to backup, restore, and manage your learning data safely.

🌍 Language Settings

Get help with changing languages and localizing the app for your needs.

Frequently Asked Questions

How do I create a new profile?
To create a new profile, tap the "+" button on the profiles page, enter your name and select your preferred Mushaf type (Hafs, Warsh, or Kalun). You can customize your reading pace and other preferences in the profile settings.
How does the error tracking system work?
The error tracking system allows you to mark Tajweed errors during recitation by double-tapping on specific words. You can categorize errors by type, add comments, and track your progress over time. This helps identify areas that need more practice.
Can I backup my data?
Yes! The app includes a comprehensive backup system. Go to Profile Actions > Backup to export your data. You can share the backup file via email, cloud storage, or other apps. To restore, simply import the backup file.
How do I change the app language?
The app supports Arabic, English, and French. Language settings are typically found in the main menu or settings page. The app will automatically adapt all text and interface elements to your chosen language.
What are the different Mushaf types?
The app supports three Qira'at: Hafs (most common), Warsh (North African), and Kalun (less common). Each has different page layouts and verse arrangements. Choose the one that matches your learning tradition or teacher's recommendation.
How do I use the audio recording feature?
The audio recording feature allows you to record your recitation for self-assessment. Tap the microphone icon, recite the verse, and the app will save your recording. You can replay it later to identify areas for improvement.
Is my data private and secure?
Absolutely! All your data is stored locally on your device. We don't sync data to external servers, and your audio recordings never leave your device. See our Privacy Policy for complete details.

Technical Support

If you're experiencing technical issues, please try these troubleshooting steps:

Contact Information

📧 Email Support

General Support: support@hamilalquran.com

Technical Issues: tech@hamilalquran.com

Privacy Questions: privacy@hamilalquran.com

📱 App Store

Leave a review or report issues directly on the App Store. Your feedback helps us improve the app for everyone.

🌐 Website

Visit our website: https://yahia-elechi.github.io/hamil-al-quran/

Response Time

We aim to respond to all support requests within:

Community Guidelines

When contacting support, please:

"وَقُل رَّبِّ زِدْنِي عِلْمًا"
"And say: My Lord, increase me in knowledge." - Quran 20:114